New Zemax Forum


New Zemax Forum

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Zemax_Anthony
Zemax_Anthony
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Group: Administrators / Zemax Staff
Posts: 3, Visits: 218
March 2019, the Zemax User Forum will be removed and migrated to a new location on the Zemax Customer Portal. Instructions and invitations to join will be sent to all current Zemax customers at that time. The Japanese and Chinese OpticStudio Users Forums will remain open and will be migrated at a later date.

In addition to a new forum, the Zemax Customer Portal will provide all current customers with an improved Knowledgebase experience, the ability to manage license users, and create support tickets, among other functionality. If you have any questions or would like to be involved in a customer beta program, please contact webmaster@zemax.com.
Mark Moores
Mark Moores
Forum Member
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Group: Forum Members
Posts: 313, Visits: 3K
Zemax_Anthony - Thursday, February 14, 2019 10:15 AM
March 2019, the Zemax User Forum will be removed and migrated to a new location on the Zemax Customer Portal. Instructions and invitations to join will be sent to all current Zemax customers at that time. The Japanese and Chinese OpticStudio Users Forums will remain open and will be migrated at a later date.

In addition to a new forum, the Zemax Customer Portal will provide all current customers with an improved Knowledgebase experience, the ability to manage license users, and create support tickets, among other functionality. If you have any questions or would like to be involved in a customer beta program, please contact webmaster@zemax.com.

Are non-customers going to have access to the forum also?

Thanks,

M

Zemax_Alissa
Zemax_Alissa
Forum Newbie
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Group: Forum Members
Posts: 2, Visits: 8
Hi Mark,

Yes, non-customers will also be able to register and participate on the Zemax general discussion forum, and we would love to have you participate! In fact, we will be sending personal invitations to the most active users of this forum, to make sure that you feel welcome to continue connecting with peers through the Zemax community.

In addition to the general discussion forum, we are adding separate technical support forums that will be managed by Zemax engineers, and the supported forums will only be available to current customers. This is a new bonus for current customers, but won't change the overall forum capabilities for non-customers.

Alissa Wilczynski
Director of Customer Success, Zemax
GO


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