General Discussion

This is a community forum. In order to receive technical support from Zemax, please email support@zemax.com and include your key serial number. This forum is not supported by Zemax personnel.



In March 2019, the Zemax User Forum will be removed and migrated to a new location on the Zemax Customer Portal. Instructions and invitations to join will be sent to all current Zemax customers at that time. The Japanese and Chinese OpticStudio Users Forums will remain open and will be migrated at a later date.

In addition to a new forum, the Zemax Customer Portal will provide all current customers with an improved Knowledgebase experience, the ability to manage license users, and create support tickets, among other functionality. If you have any questions or would like to be involved in a customer beta program, please contact webmaster@zemax.com

Updates on New Forum and user accounts - 3/18/2019 - Registrations for new accounts on this forum are now disabled to prepare to the new forum launch. Existing users may still post. Also, the new forum launch has been moved back to next month. A final date will be announced once it is available. 





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